Daily Focus – Day 96: Remove an Assumption
Part of Daily Focus: 365 Practical Notes for Solo and Small Business Owners.
Instructions often skip steps that feel obvious only to the creator.
Creators move through familiar systems using knowledge they no longer notice. A fresh observer exposes missing labels, unexplained choices and jumps in the process, giving you evidence about where instructions need support rather than simply more words.
Try this today: Ask someone unfamiliar with the process where they would hesitate.
Keep in mind: Usability problems are frequently hidden inside assumed knowledge.
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