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Daily Focus – Day 130: Write the Product Boundary

An offer becomes harder to trust when its limits are hidden. A boundary lets the customer evaluate the complete...

Daily Focus – Day 129: Make Editing Obvious

Editable products disappoint when customers cannot tell what can be changed. Do not make customers discover editability...

Daily Focus – Day 128: Match Format to the Task

A workbook, template, video and tool solve different kinds of problems. Choose the format according to the behavior...

Daily Focus – Day 127: Name the Product Literally

Creative names need support when they do not reveal what the product is. A creative name can carry tone and...

Daily Focus – Day 126: Check the Delivery Weight

An offer can be easy to buy and unexpectedly heavy to fulfill. Manual emails, file changes and individual explanations...

Daily Focus – Day 125: Design the First Win

Customers need an early sign that they can use what they bought. The first win should require little interpretation and...

Daily Focus – Day 124: Remove a Decorative Bonus

A bonus can increase the file count while making the offer harder to explain. A decorative bonus can create perceived...

Daily Focus – Day 123: Choose the Core Piece

Bundles lose direction when every component receives equal status. The core piece is what the customer would still need...

Daily Focus – Day 122: Write the Small Promise

A broad promise creates pressure to include everything remotely related to the topic. A small promise creates a...

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