Part of Daily Focus: 365 Practical Notes for Solo and Small Business Owners.
Delivery folders can accumulate internal notes and superseded files over time.
Inspect the folder using recipient permissions and remove drafts, old versions and internal instructions. If customers retain long-term access, treat the shared space like part of the product rather than a one-time delivery that never needs review.
Try this today: Review one customer-facing folder and remove anything not intended for recipients.
Keep in mind: Ongoing access requires ongoing curation.
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